How to place your orders?

Contact our sales team by phone or via our contact form, to create your customer account. Once your account is created, an order form will be sent to you to place an order.

An order confirmation will be sent to you by email.

When checking your order confirmation, we invite you to check the quantities, the origin, the date of minimum durability, the price and the delivery address.

After your voucher for agreement, we ship your goods.

The unencrypted delivery note is systematically attached to your package.

The invoice will be sent to you by email.

For any first order, we ask for a pre-payment by bank transfer. Thereafter, the payment of your invoices is done at 30 days net date of invoice by bank transfer, check or LCR not accepted.

Any claim, upon receipt of your goods, must be MUST be sent to us by email to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser..